![]() The first is AcuVoice, which is a cloud-based system by which you can dial in to a toll-free number and use a PIN to record your dictation. Overall, SmartMD offers a wide range of features with a clear pricing structure, and the company does a good job to support clients.Īcusis provides multiple options for dictation-capture for use with their medical transcription services. SmartMD also offers phone support seven days a week, and while most people would hope not to use it, by all accounts it's very well run and delivers what clients need when they need it. Additionally, there is no contract or minimum use to lock clients in, and there's a free trial available. There are multiple plans, offering ever increasing features and storage plans, for only nominal price increases. They also provide a range of other services such as managed billing, referrals, and documentation.Īnother positive is that SmartMD makes their pricing structure very clear, with plans starting from 7.9c per line. There's also a feature to track a list of patients that need to be dictated for, and status reports. ![]() SmartMD adds a number of additional value propositions to its service, not least guaranteed delivery by 9am the next day, and they can provide receipts by email or fax as required. Additionally, with EHR integration everything can be directly delivered into your patient's records. ![]() Dictation can be done over the phone through a toll-free number, or through a smartphone app for iOS devices, or have recordings uploaded directly. SmartMD is a modern transcription service that is available as a standalone service or as part of a wider suite of medical services. Once completed, they can then send the transcription via a HIPSAA-compliant connection, and you can set up your notes in your software and set up any required invoices for patients in your medical billing software. However, unlike normal transcription services these are provided by people trained in using medical terminology - usually registered as a Healthcare Documentation Specialist (RHDS) or Certified Healthcare Documentation Specialist (CHDS) - so as to reduce the potential for errors or misspellings.Īdditionally, medical transcriptions services usually have to be security compliant to ensure that patient confidentiality won't be breached by the use of such services, so usually require submission either via a direct phone number, secure smartphone app, or audio upload feature on the transcription company website. This is where third-party transcription services can really come in handy, and while some do offer automated options their focus is overwhelmingly on human transcriptions. While there are some medical practice management software platforms that include automated transcription as a feature, these are not as accurate as transcription by a human, or even always available. In which case transcription services can become a very handy tool indeed, especially when updating patient records in your EHR or EMR software. ![]() But sometimes that just isn't practical, whether from staff absence, expense, or simply when you're on the go. Dictating patient notes is a common clinical practice, and having them transcribed by a secretary can be essential when you have a busy workload.
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